Returns & Exchanges
At Rigorer Official Flagship Store, we are committed to your peak performance and offer a 30-day hassle-free return policy for all unworn gear in its original packaging. If your equipment doesn't meet your expectations, we provide seamless exchanges or full refunds to ensure you stay in the game.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the items in their original Rigorer packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your returned sports gear, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing